Privacy policy
1. Information we collect
To provide the service, we process information about your business, appointments and customers (name, phone and email), along with content from calls and messages handled by Callomi.
2. Use
This information is used only to operate the service: answer calls, book appointments, send reminders and display activity in your portal.
3. Service providers
We use providers for telephony, text messaging, email and voice intelligence. They process data only to deliver the service.
4. Retention and security
Data is retained as needed for the service and protected with reasonable safeguards, including restricted access and encrypted secrets.
5. Your rights
You may request access, correction or deletion of your information by writing to partenaires@callomi.com.
6. Text messages (SMS)
Callomi sends texts to your customers only in connection with a booking they made or requested: confirmation, reminder, changes. Every message identifies the business and explains how to stop: replying STOP ends all texts to that number (START resumes them). Customers in the United States are asked for their consent to receive texts when they book online; a customer who declines receives no text. Callomi never sends promotional texts on your behalf.