Frequently asked questions

What people ask us most often

Do I need to change my phone number?+

No. Customers keep calling the same number. You enable call forwarding once and do not need to reprint anything.

Does it really speak both languages?+

Yes. Callomi speaks natural English and French and adapts to the caller's language.

How long does setup take?+

We configure hours, staff, services and AI knowledge with you, then test together. Most businesses launch within the same week.

Can I cancel?+

Yes. Monthly plans have no commitment. Annual plans save two months and include setup.

Are text reminders compliant?+

Yes. STOP opt-out, recorded consent and sender identification follow Canadian commercial messaging requirements.

What if a call is too complex?+

Callomi transfers it to a real person using your rules and conversation context, or takes a detailed message and callback time.

Does it integrate with my calendar?+

Callomi includes its own calendar and can sync with Google Calendar and Outlook to prevent double-booking.

How much does it cost?+

Plans start at $129 per month, with a 7-day satisfaction trial. Pay annually and the 12th month is free. Assisted setup by our team is available as a one-time option. See Pricing for details.